Tag Archives: listening to customers

Listening to Customers

By Kelly Gibson | Published: May 5, 2011

Most business people understand the importance of listening to the wants and needs of their customers as well as their impressions of the services or products the customers use. Companies know this is important to their success. In the book The Five Most Important Questions You Will Ever Be Asked About your Organization, non-profit effectiveness […]

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Listening to Feedback from Customers

By Kelly Gibson | Published: May 2, 2011

I was pleased to receive the note from Natahnee that was posted on this blog on April 26. It was good to hear that the special support components of our scholarship made a difference and helped her feel cared for during her time at college. Natahnee also appreciates that NRC provides our scholarship recipients with Christmas […]

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